Understanding HP Notebook PC Light and Beep Codes. In this video, will see how to interpret the light and beep codes on your HP Notebook if you find that it does not start normally. You can use these codes to understand the underlying problem and take further steps accordingly.If the laptop charger light keeps blinking, the charger is defective. ... An orange light shows that the HP notebook is charging. The color will change to white once the laptop is fully charged. In brands like Asus and Toshiba, the orange light is similar to the yellow light, that is to say, it shows that the battery is low and you should ...First:- Turn off the computer, press and hold the PWR button for 4 seconds. devices such as Docking Station, USB storage devices, displays, and printers. Unplug the AC adapter from the computer. Next - Press and Hold the Power button for 15 seconds to Hard Reset.The small white led near the charge cord input to the computer blinks about 5 to 6 seconds on and 1 second off, continuous as long as power cord is connected. When the charger cord is disconnected the led near the charger input stops blinking and the power button led continues to blink white at about 3 seconds on and 3 seconds off.Jan 20, 2024 · 01-20-2024 12:19 PM. Product: HP USB-C Dock G5. Operating System: Microsoft Windows 11. I have a new Pavilion laptop and USB-C G5 dock. The power light on the dock slowly pluses on and off, like you would expect to see if the laptop was hibernating; however the laptop and dock are on and functioning as expected. Turn off the computer. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Release the power button, but continue pressing the Windows + b keys. The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed.Product: HP Envy x360. Operating System: Microsoft Windows 10 (64-bit) Last night my Laptop was on low battery so I plugged it in overnight (thinking it was charged this morning). I used it for a short while this morning (unplugged). I fixed myself a cup of coffee and when I came back to sit in front of my computer the screen was black.51,518. Level 2. 01-17-2017 09:50 AM. Product: Elitebook Folio 9470m. Operating System: Microsoft Windows 7 (64-bit) Hi, Elitebook Folio 9470m will not turn on. The power light on the power button is white, the power light on the front edge of the laptop is white, and the battery/charge indicator light is flashing alternating white and amber. I ...Leave the laptop connected to the AC adapter until it is fully charged. You can check if the battery is charging in the lower-right status area of the screen. If the Chromebook won't turn on, periodically press the power button. In some cases, it can take up to 24 hours for the battery to charge.Aug 15, 2022 · Use another HP charger or a certified charging kit to check if the battery is getting charged. If so, the original charger is defective and has to be changed. Switch OFF the laptop by holding the power button for 15 seconds. Remove the power cord. Connect the cord back after 10 minutes and switch ON the laptop. Product: HP Pro x2 612 G1 Tablet. Operating System: Microsoft Windows 8.1 (64-bit) Yesterday while charging my laptop, I noticed that it hadn't fully charged, when usually an overnight charge is enough to easily fully charge the laptop. Today when charging it at night again, it barely charged at all, and was around 50% or 60% battery life.If the computer does not power, the LED lights not flashing, and the display is black, you can perform one or more of the following actions to resolve the no power issue: 1. Examine the adapter and power cord for physical damage. 2. Test the power from the AC wall outlet to the notebook connector. 3. Start computer using the battery only. 4.A factory reset can only be completed when the USB charging cable is NOT connected to the printer. 1. Hold the power button for about 7 seconds in total. After 3 seconds, the Status LED light will turn off to indicate the printer is shutting down; continue to hold the Power button until the LED lights start to flash.If the laptop charger light keeps blinking, the charger is defective. ... An orange light shows that the HP notebook is charging. The color will change to white once the laptop is fully charged. In brands like Asus and Toshiba, the orange light is similar to the yellow light, that is to say, it shows that the battery is low and you should ...Kindly try to press and hold the power button for at least 5 seconds to shutdown the computer and try to power it up again. Usually if the computer power is blinking, it usually indicates that there is a power settings set on the computer, either sleep or hibernate or anything.It doesn't boot in any condition, no sign of lifewhatsoever (with battery, without, with ac adapter and battery, with ac without battery, after removing battery holding power button for 15s then reinserting battery and ac, after removing battery for longer period) The light on the side of the ac adapter power port blinks 3 times when I press ...To identify & understand what those beeps or noise represents: https://hp.care/2uo4Bn5 . If the issue persists, after the above steps are performed or you've identified the issue to be a hardware malfunction as it seems, I recommend you Contact HP to have the device repaired, accordingly: HP Support can be reached by …Operating System: Microsoft Windows 10 (64-bit) my hp pavilion g6 wont turn on and has a red light on the side where the port is it has not working for 4 months and i. took out the battery and power cable and held power button for 30 seconds and put the battery back in and conected. the power cable and it lit up white for 3 seconds and turned ...Hi, My laptop was working fine last night, but this morning I tried to turn it on but the charge light just flashes a few times when I press the on button. This symptom is the same as when the battery is flat, but I've plugged the charger in and still no joy. I've tried turning it on and pressing ...Failure ID RLUC3H-7R193X-MFPWLK-C0F003 translates to Failure Code 601 or Battery 1. If you are under warranty, refer to the links for HP Support. Otherwise, the battery needs to be replaced. The HP Pavilion Notebook - 15-ab226na uses a 4-cell, 41-Whr, 2.8-Ah Li-ion battery with HP Spare Part number 800049-001.10-28-2018 09:17 AM - edited 10-28-2018 09:24 AM. If everything is working as it should except for the irritating blinking led that means, apparently nothing, you may just have to live with it. If there is a BIOS upgrade available, consider doing it. The most recent version is F.05 Rev.A dated Aug 30,2018.Aug 27, 2020 · Hi People. So I have the Omen by HP 15-ce006na and its developed a fault. When I plug the charger in (when battery has died) the orange charge light comes on for 1s and then goes off. Obviously this means it is not charging. It can do this quite a few times and then occasionally it will work. ... Feb 11, 2019 · Have recently purchased a HP PAvilion 14-ce. Have switched it on for the first time and charged to full, now the battery charging light continues to flash white in a series of five flashes, even when the laptop is not on charge and powered off. Battery seems to be operating fine so far. Any ideas how to stop the light flashing? Many thanks, T 5. Contact HP Support. If you've exhausted all the troubleshooting steps and the keyboard flashing issue persists, it's time to reach out to HP support for additional assistance.Whether your HP laptop is blinking white light but there seem to be no issues at the moment, or it won't turn on, but the blinking light persists, the flickering white light is usually a sign of a more complex core issue.. In most cases, this issue concerns the laptop battery, especially if you've noticed that the battery runs out quickly and you have to keep charging your laptop.Once you do have the link open, click on Battery power LED blinks' and follow through the steps. The second document that I have included is ' Computer Does not Start (Windows 7, Vista, XP) '. Once you do have the document open, please click on the symptom that your computer is having, and follow through the steps in order. The last …Yesterday my laptop battery was running low so I charge it overnight for the first time.Then the next day,I use it as usual,but the charging light blinks 8 and a half time every time when I plugged in the charging cable and it won't charge it.So now my laptop battery is very low.What can I do to sol...The power/charge light blinks white three times when you press it. The laptop never - 6062386 ... Well, the stupidest thing ever. The HP Pavilion 15-p043cl refused to use ANY other power adapter other than the one that was made for this model. ... Its normally the Power input jack is bad or the Charger of the laptop. The LED flashing three ...10-11-2023 12:04 AM. Operating System: Microsoft Windows 11. I have bought a new laptop and wanted to activate the pen. I put the pen to charge since yesterday and it always gives the orange light. I couldn't pair with the laptop as it doesn't appear in the devices.1,902. Level 1. 11-01-2020 10:59 PM. Product: HP 840 g6. Operating System: Microsoft Windows 10 (64-bit) Whit charging light is blinking when power cord is connected, also the Windows shows the laptop is fully charged.Power button LED blinks 5 times with 5 beeps. Memory. Reseat memory DIMM modules. If the problem is not resolved, contact support to resolve a possible RAM or Main-Board failure. Power button LED blinks 6 times with 6 beeps. Video Card or Graphics. Reset the graphics card (if applicable).Power off the laptop. Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop. Disconnected AC adapter from the laptop. Press and hold the power button for 15 seconds. Reconnect the battery and plug the AC adapter.Feb 14, 2021 · then when i plugged one out and then back in again because i realised the battery pack wasnt charged enough, but when i plugged back in again PC shutdown very nastily like just instantly, then i tried powering on again and for the past 5 hours when i push the power button, the battery light flashes 3 times, then stops, that is while the AC cord ... First:- Turn off the computer, press and hold the PWR button for 4 seconds. devices such as Docking Station, USB storage devices, displays, and printers. Unplug the AC adapter from the computer. Next - Press and Hold the …Pay attention to any LED indicators on the laptop. If the charging indicator light is flashing, it could indicate a problem with the power supply or charging circuit. Try a Different Power Outlet: Sometimes, the issue may be with the power outlet itself. Try plugging the laptop into a different outlet to rule out this possibility.Feb 11, 2019 · Have recently purchased a HP PAvilion 14-ce. Have switched it on for the first time and charged to full, now the battery charging light continues to flash white in a series of five flashes, even when the laptop is not on charge and powered off. Battery seems to be operating fine so far. Any ideas how to stop the light flashing? Many thanks, T Product: Spectre x360 13-w023dx. Operating System: Microsoft Windows 10 (64-bit) Spectre x360 w023dx installed a HP Update in late June 2018 and since the update completed the Notebook will not charge fully. We have run Power = Battery and A/C Adapter Tests via Boot F2 (UEFI) and HP Support Assistant and the Battery and A/C Adapter both ...Operating System: Chrome OS. Light Blinking Chromebook - Not Charging or Turning on. I have light blinking on the left side of the HP Chromebook X360 but it is not turning on. I know I have some sort of battery left over from the previous day and plugged it into a charger but I don't see a battery indicator light - orange or otherwise.Power off the laptop. Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop. Disconnected AC adapter from the laptop. Press and hold the power button for 15 seconds. Reconnect the battery and plug the AC adapter. Power ON the laptop.This could be an issue with the adapter, I suggest you try with a different charger and different wall outlet. If the issue persists, I would personally suggest you contact our HP Support for one on one interaction. Please use the following link to create yourself a case number, then call and it may help speed up the call process: Step 1.09-15-2021 05:41 AM. Product: Elite book folio 9470m. Yellow charging light blinking continuously. Laptop turns off immediately before even logging in to windows. This happens when on battery and also when charging. Kindly help. Tags: elite book folio 9470m. View All (1)Solved: Hi. My elitebook 8570W has the charging light blinking white 10 x per cycle when plugged in and refuses to boot. I’m using the original - 6667305 ... Create an account on the HP Community to personalize your profile and ask a question. ... I’m using the original supplied charger. The laptop was operating fine this morning and I left ...Step 2: Recovering the BIOS. Turn off the computer, and then connect the power cord. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.1) Right-click on the charge indicator icon at the bottom right corner of your screen and select Power Options. 2) Click on the option which says "Create a power plan". 3) Select Balanced and also give a new name. 4) Follow the on-screen instructions and complete the power plan. 5) Save the settings, restart the PC.If you manage to get enough charge overnight to boot the laptop I would use diagnostics, component tests to test battery and charger. Immediately after powering on start tapping the Esc key. This will open a menu where F2 System Diagnostics is an option. Tap F2 key and run the Component tests.Best Answer. Considering all that you have tried it is probably only one of two things, so by a process of elimination it is either the Battery or Charger. Your Charger is probably good because your battery is only at 3% but you can continue using your laptop when plugged in. This leaves us with a bad battery that is not taking a charge ...05-04-2021 04:35 AM. Product: HP USB-C Dock G5. My new docking station has a flashing white light and is not connecting the connect devices. I notice that the power supply via the attached USBC cable is flicking on and of along with the light. Is this a fault that can be recovered from?Disconnect the power supply and power the computer with battery power. This resets the Embedded Controller/Keyboard Controller. Unplug the AC power from the computer. Press and hold the power button for more than 12 seconds. Release the power button (after at least 12 seconds).Run HP Support Assistant on your computer to make sure all the drivers are updated, especially BIOS and chipset. Click here . Also, run the troubleshooter from the control panel and select power and follow the onscreen instructions. Step 4 in this HP Article. Let me know if this helped.Sep 27, 2021 · Disconnected AC adapter from the laptop. Press and hold the power button for 15 seconds. Reconnect the battery and plug the AC adapter. Power ON the laptop. Now let us uninstall the battery drivers and reinstall them. The following steps will help: Open the device manager. 1) Shutdown the computer. 2) Unplug all the Adapter and peripherals connected. 3) Remove the Battery. 4) Press and hold down the power button for 15 to 20 seconds. 5) Plug-in the Adapter and put the Battery back into the computer. 6) Try to turn on the computer. Step 2 BIOS Restore -. 1) Shutdown the computer.Examine the adapter and power cord for physical damage. Test the power from the AC wall outlet to the notebook connector. Start computer using the battery only. Check that the lid switch moves freely. When you have completed the troubleshooting steps, there should be power available to the computer.Clean the notebook air vents to remove any dust or debris that might have accumulated in and around the air vents over time. Dust and debris can obstruct the airflow and cause the fans to work harder than normal to remove the heat. Turn off the computer, disconnect the power cord and cables, and then wait for the computer to cool down.Level 18. 12-23-2021 09:35 AM. Check the output of the AC adapter. If it is bad then it appears the battery has fully discharged and you need a new AC adapter. If the AC adapter is good, then you have a bigger problem likely the motherboard.Leave the laptop connected to the AC adapter until it is fully charged. You can check if the battery is charging in the lower-right status area of the screen. If the Chromebook won't turn on, periodically press the power button. In some cases, it can take up to 24 hours for the battery to charge.It may need replacing. If the battery is fairly new, I would try: Making sure that the charging cord is secure in the laptop, outlet, and the adapter box in middle of the cord. Plugging the laptop into a different outlet. Trying a different charging cord for the laptop. 4.Open up the laptop from the bottom. Unplug the battery from the motherboard for a few seconds. Connect the laptop to the charger and let it boot up. After it boots up without the battery attached, plug the battery back into motherboard and that should reset the battery. Not sure if you are still having this problem, I am currently trying this ...Power off the laptop. Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop. Disconnected AC adapter from the laptop. Press and hold the power button for 15 seconds. Reconnect the battery and plug the AC adapter.5. Contact HP Support. If you've exhausted all the troubleshooting steps and the keyboard flashing issue persists, it's time to reach out to HP support for additional assistance.Disconnected AC adapter from the laptop. Press and hold the power button for 15 seconds. Reconnect the battery and plug the AC adapter. Power ON the laptop. Now let us uninstall the battery drivers and reinstall them. The following steps will help: Open the device manager.Product: HP Envy x360. Operating System: Microsoft Windows 10 (64-bit) Last night my Laptop was on low battery so I plugged it in overnight (thinking it was charged this morning). I used it for a short while this morning (unplugged). I fixed myself a cup of coffee and when I came back to sit in front of my computer the screen was black.Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop. Disconnected AC adapter from the laptop. Press and hold the power button for 15 seconds. Reconnect the battery and plug the AC adapter. F6 + Power Button.Step 01. Click on the Start Button. Step 02. Type "Device Manager" in the start search box & open the Device Manager. Step 03. Look for Batteries and expand it by click on the + symbol on the left. Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall.Product: ProBook 650 G1. Operating System: Microsoft Windows 8 (64-bit) Power adapter voltage is constant @ 19vdc. When plugged into the laptop the power led starts to cycle at one second rate. Battery is not charging and computer is not affected by pushing the power button. Hard reset performed without any results.I am facing an issue regarding charging my laptop. My laptop Hp Probook 450 G5 is not charging. When I plug in the charger in the port, the charging port keeps on blinking orange light continuously and the laptop does not charge and the battery charge percentage remains the same (neither drops nor increases)Verify the battery charging status ; Amber. The remaining capacity is 94% or lower. Charge for up to 24 hours, periodically attempting to turn on the computer.09-15-2021 05:41 AM. Product: Elite book folio 9470m. Yellow charging light blinking continuously. Laptop turns off immediately before even logging in to windows. This happens when on battery and also when charging. Kindly help. Tags: elite book folio 9470m. View All (1)Welcome to the HP Support Community . I understand you are facing a Charging light issue with your: HP Laptop PC 15s fq4021tq Not to worry I will help you to get a resolution to resolve the issue. Please try the following Troubleshoots steps. 1. Turn off the Unit. 2. Disconnect the AC adapter. 3. Remove any discs from the disc drive. 4.But charging light is continuously blinking white, even after switch off or battery fully discharged. ... Laptop charging light blinking charging; Laptop charging light blinking charging. Options. Mark Topic as New; ... Create an account on the HP Community to personalize your profile and ask a question.Click the Download button and install the latest HP PC Hardware Diagnostics. Download. After Installation, select Start from your PC, and then under All Apps, select HP Help and Support, then HP PC Hardware Diagnostics Windows. The app opens to the main menu. Click System Tests. Click the Run Once button and follow the instructions on the screen.Create an account on the HP Community to personalize your profile and ask a question. ... My elitebook 8570W has the charging light blinking white 10 x per cycle when plugged in and refuses to boot. I'm using the original supplied charger. The laptop was operating fine this morning and I left it running. It now will not charge or boot.So my laptop stopped working due to unknown reasons but after I got it examined charger turned out to be faulty, so I bought a new charger but after plugging the charger in I noticed it was charging very slow and charging light was blinking every 10 seconds and for 10 seconds. Pls help.I spilled water on the laptop. It has been almost 8 hours sine the accident happened. I kept the laptop upside down (vertically) to get the water out and also did some drying with hair dryer through the opening below the hinges. I put on the charging but the button did not turn on. I waited for few minutes then push the power button, the power ...Here's what I've done step-by-step: Battery left in with no charge and AC adapter plugged in. Press the power button and I get 3 flashes of the LED light built into the power jack, not on the power button. Removed battery and press power using only power cord. No LED lights flash.As I stated I don't get the white blinking LED light anymore, especially when using the charger, but sometimes when I plug the charger into the laptop to charge instead of seeing an orange indicator that the laptop is charging it will sometimes go from the solid orange to the solid white in a few seconds even though the laptop is not fully ...Solved: Hello, My HP Envy 15 laptop started having this an issue about 2 days ago. I was in class and it was plugged into power when suddenly the - 5684094 ... There was no power charge light beside the power cord on the side of the laptop, however I came back 20 minutes later and there was a white charge light. I then powered it up …If the computer does not power, the LED lights not flashing, and the display is black, you can perform one or more of the following actions to resolve the no power issue: 1. Examine the adapter and power cord for physical damage. 2. Test the power from the AC wall outlet to the notebook connector. 3.It's powered from battery and cable too. But the LED diod next to the charging port is just blinking forever. So I tried disconnect battery and power it only with the cable, but still LED is blinking and I don't know what to do next. Also the battery is broken, I mean if laptop will took power from battery it will die within minute.It defects the charging cable and it looks like it's charging but the battery percentage is not increasing. Also the charging led is flashing orange. Every 2 seconds it's quickly flashing off and on again, and repeats this. So far I've tried:-Tried the power reset (laptop off, battery out, hold power button 30s and then on again)It defects the charging cable and it looks like it's charging but the battery percentage is not increasing. Also the charging led is flashing orange. Every 2 seconds it's quickly flashing off and on again, and repeats this. So far I've tried:-Tried the power reset (laptop off, battery out, hold power button 30s and then on again)Feb 11, 2019 · Have recently purchased a HP PAvilion 14-ce. Have switched it on for the first time and charged to full, now the battery charging light continues to flash white in a series of five flashes, even when the laptop is not on charge and powered off. Battery seems to be operating fine so far. Any ideas how to stop the light flashing? Many thanks, T Reseat the memory. note: See the Services Media Library for steps for your computer. Check each individual memory module and swap slots. Replace the memory modules causing three blinks or if the blinks follow the slots. Replace the system board. So start with the Memory Modules (RAM). If in doubt please ask.Jan 10, 2023 · Follow these steps and see if that makes any difference. POWER DRAIN: Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.
No lights or anything would come up anywhere on the laptop. I looked up support forms and tried the whole take the battery out, power button down for 60 seconds, put in charger and try to power up and it didn't work. No lights still come on. AC adapter cord looks fine, everything looks fine.. Taquitos tepa
The laptop powered on then. But after connecting the fans, the laptop does not power on. Not worry, I'll do my best to help you. Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine. I recommend you to perform the following steps to isolate the issue and arrive at a fix:Here's what I found, though, HP says if the white LED light that is next to the AC adapter is blinking, it's a battery problem. So, presumably you would need to take your computer in to have your battery swapped if you have an integrated battery that can't be user-removed. here is the link to the HP support article that mentions this. It's in ...Turn off the computer. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Release the power button, but continue pressing the Windows + b keys. The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed.There's no sound coming from it, and both the power light and charging light are off. It was working fine earlier - 8873444 ... HP 17 Laptop PC 17-cp1000 (4V7P0AV) Operating System: Microsoft Windows 10 (64-bit) ... After I brought it home and plugged in the power adapter, I saw the screen was still black and the power light was flashing, like ...A blinking white light near the charging port can usually mean that either the battery isn't connected properly, or the battery is defective. Try to see if your battery has been connected properly, if not then it could be a battery issue that is causing the constant blinking even when your laptop is not connected.Lights in your peripheral vision, or eye floaters, are most often caused by changes in the jelly-like substance in the eyes due to age, explains the Mayo Clinic. They also might be...Disconnected AC adapter from the laptop. Press and hold the power button for 15 seconds. Reconnect the battery and plug the AC adapter. F6 + Power Button. CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec.Solved: My HP Pavilion laptop has its power charge lght flashing oraange nonstop - 6264983 - 3The battery light turns on only if the battery charge is between 0 and 94% when power is connected. To reduce the number of short-charge cycles and extend the service life of …Operating System: Chrome OS. Light Blinking Chromebook - Not Charging or Turning on. I have light blinking on the left side of the HP Chromebook X360 but it is not turning on. I know I have some sort of battery left over from the previous day and plugged it into a charger but I don't see a battery indicator light - orange or otherwise.It might be associated with a faulty charger that is not sending power to your laptop battery. To fix this issue, you will need to do the following; Shut down your Lenovo laptop. Remove the AC adapter and battery. Press and hold the laptop’s power button for 20 to 30 seconds. Replace the AC adapter and battery.the last weeks I am experiencing this problem. - The notebook turns on without any problems whether the battery is connected or not. - The battery seems to have a 2% charge (windows reports so) - If I remove the AC while battery is connected, computer looses power and turns off. - Last week Windows was reporting "not …1) In the search box, type and open "Device Manager". 2) Expand "Batteries". 3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 4) Click on "Uninstall". 5) At the prompt put a check in the box to remove the current driver. 6) Shutdown the computer.Hi, my laptop (HP ENVY 16) has been working fine but today when I went to get my computer off the charger I realized that it would not turn on and that the charging light would blink orange three times. I tried it with and without the charger plugged in and tried holding down the power button for va...Create an account on the HP Community to personalize your profile and ask a question. ... My elitebook 8570W has the charging light blinking white 10 x per cycle when plugged in and refuses to boot. I'm using the original supplied charger. The laptop was operating fine this morning and I left it running. It now will not charge or boot.Unplug the charge, Turn off the laptop and turn it back on after 30mins. 1) In the search box, type and open "Device Manager". 2) Expand "Batteries". 3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 4) Click on "Uninstall".09-15-2021 05:41 AM. Product: Elite book folio 9470m. Yellow charging light blinking continuously. Laptop turns off immediately before even logging in to windows. This happens when on battery and also when charging. Kindly help. Tags: elite book folio 9470m. View All (1)4) Click on “Uninstall”. 5) At the prompt put a check in the box to remove the current driver. 6) Shutdown the computer. 7) Remove the battery for minute and then put it back in. 😎 When the computer comes back up it should automatically find the driver. 9) Go to Device Manager..