The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.Saturday, October 16th, 2021 10:53 PM. Closed. XG2v2-P cable box is not turning on. I just got a cable box from the xfinity store and it won’t turn on when I plug it in. Not sure if there is an issue with the box itself or the power cord. I have used several different outlets, all of which work.First, check the HDMI cable connection. Ensure that the cable is securely plugged into both the HDMI port on the Xfinity Streaming Box and the HDMI port on your TV or monitor. Sometimes, a loose connection can cause the HDMI port to malfunction. If the cable is loose, simply reinsert it firmly into both ports.Oct 8, 2020 · 4 years ago. @TiminDE wrote: I've had Xfinity for a year. Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour. As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV. I normally use the Xfinity remote, which I assume turns on/off ... 4 years ago. @TS101815 wrote: I have. I have also tried attaching the coax and HDMI as I had to prior television and it doesn't seem to be making any difference. It is clearly making a connection because using the tv remote I can turn the cable box on and off. It is just not connecting to the programming at all.Jan 17, 2023 · Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. It sounds like the box needs to be replaced. You can take the box to your nearest Xfinity Store with the power cable and they will get you a new one at no cost. We can also ship a box out to you depending on what is easier for you.Technically speaking, soft resetting the cable box is the same as unplugging and plugging it back in. To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point.Oct 27, 2015 ... How to Set Up a New Comcast Xfinity TV Cable Box ... How do I troubleshoot my Spectrum cable box if it is not working? ... How To Setup Xfinity X1 ...1. Unplug the TV and unplug the power cord from the TV. 2.Press and hold the power button on the TV, without releasing it. 3. While still holding the power button, plug in the TV again and release the power button. If after trying these steps your TV still won’t turn on, you may need to seek professional service.Mar 28, 2012 · control your digital set-top box or DTA (Digital Transport Adapter). To control your TV functions (Power, VOL+, VOL – and Mute), follow the steps below: HERE’S HOW: 1. Install the batteries. 2. Find the manufacturer’s code for your TV (see other side). 3. Turn on your TV and digital set-top box or DTA (Digital Transport Adapter). 4.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …We would like to show you a description here but the site won’t allow us.Apr 21, 2020 · 2.2K Messages. 4 years ago. @brianneyhart wrote: Blue light on cable box. Does your TV have a red power indication or have you verified there is power to your TV? Have you tried reprogramming your Xfinity remote to control your TV? Have you tried using your TV's own remote to turn it on?When the Xfinity cable box keeps rebooting the most likely causes are overheating or signal issues, or power-related problems. Cable boxes that get too hot, …Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock subscription, you’ll see: The recurring price. The renewal date.Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press ...Saturday, October 16th, 2021 10:53 PM. Closed. XG2v2-P cable box is not turning on. I just got a cable box from the xfinity store and it won’t turn on when I plug it in. Not sure if there is an issue with the box itself or the power cord. I have used several different outlets, all of which work.4 years ago. @TiminDE wrote: I've had Xfinity for a year. Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour. As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV. I normally use the Xfinity remote, which I assume turns on/off ...I have an XG1v4, and decided to disable power saving. I found it can take 2-3 times longer for the TV and AV receiver and cable box to finish all the HDCP handshaking and get me a picture compared to just leaving the box fully powered on. Just installed three new XI boxes and have noticed that the remote doesn't power off the X1 box.The box gives no signal to the tv, and the power button on front of the box doesn't seem to turn it on either. I've also tried holding to power button for 10+ seconds, reconnecting the power cable to the same result every time. Could the box they sent me be bad or am I missing something?I have an XG1v4, and decided to disable power saving. I found it can take 2-3 times longer for the TV and AV receiver and cable box to finish all the HDCP handshaking and get me a picture compared to just leaving the box fully powered on. Just installed three new XI boxes and have noticed that the remote doesn't power off the X1 box.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.In this video I am going to share steps to fix xfinity cable box not working.This way you can know How To fix Xfinity Cable Box Not Working?We are going to c...Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Sep 19, 2023 · TV and cable box not talking. Completed HDMI troubleshooting; no issues. Tightened connections. Cable box blue light is flashing. What I see on TV is a loop: Cable box starts… I see “Welcome…” I get the spinner… then it starts over. SAMSUNG TV then tells me to troubleshoot the connections… And the wheels on the bus go round and round. To get started, please use the chat icon in the upper right to enter Direct Messaging. From there, go ahead and compose a new message to "Xfinity Support" and send us a message with your name and address. To send a direct message [private message]: Click "Sign In" if necessary. Click the "Direct Message" icon.Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.In the General section, go to Auto-Tune to HD Channels. If you have an HDTV, make sure this setting is turned on if your installer doesn't do it for you.I ended up getting a $5.00 digital alarm clock on Amazon and placed it on top of my DVR, so I still have a clock when I look up at my entertainment center. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may ...Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.Oct 16, 2021 · I just got a cable box from the xfinity store and it won’t turn on when I plug it in. Not sure if there is an issue with the box itself or the power cord. I have used several different outlets, all of which work. I recently subscribed to Xfinity TV service and got a RNG150N box. I have verified that the co-ax cable is correct (lots of attic tracing today), and when I plug the co-ax directly into my TV I can see cable TV that way. I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the ...Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.Dec 13, 2012 · So, if you're having problems receiving a signal to your Cisco RNG 100, try running an ethernet cable between your box and your router. After 2 minutes of waiting, the box showed the "Not Authorized" message and I was on my way. Now, I can finally enjoy standard definition cable on my 46" Sony XBR6 [2. Yeah, I should probably upgrade my box to HD. Restart your devices. You can troubleshoot specific service problems for the following services: Xfinity TV: Follow the instructions in your user manual to reset your TV Box. See user guides for your TV Box. High-speed internet: Restart your Xfinity Gateway. Wireless internet: Follow the instructions to reset your specific router.CCKorie. There are two modes for your TV Box when there has been no activity for four hours. Power Saver Mode, which conserves your power, and Nap Mode, which does not save power. Your TV Box will automatically go into Nap Mode after four hours of inactivity if you do not have Power Saver on.Nov 21, 2020 · My DVR is 37% full and should have plenty of space. I've tried going in and removing future scheduled shows temporarily to see if its because the DVR is anticipating being full, but this made no difference. However, I was able to re-add these particular shows. Multiple times I've done a Restart/System Refresh/actually unplugging the DVR.1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.Jan 18, 2018 · The Audio Description setting plays an audio description of what's on the screen during certain TV programs.This accessibility feature helps people who are blind or have low vision or a visual disability enjoy increased access to TV programs. And it’s easy to set up on your non-X1 TV Box. Note: Not all channels or programs offer Audio …We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.methods. 1 Rebooting from the Cable Box Menu. 2 Using the Manual Reset Button. 3 Unplugging the Cable Box. Other Sections. Video. Tips and Warnings. Related Articles. Expert Interview. …Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light. RNG150 and XG1 TV Boxesuser_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).To access settings, press the Xfinity button on your remote and arrow over to the gear icon. In Device Settings, there are a few items to consider. In Video Display, you may need to tweak two ...To get started, please use the chat icon in the upper right to enter Direct Messaging. From there, go ahead and compose a new message to "Xfinity Support" and send us a message with your name and address. To send a direct message [private message]: Click "Sign In" if necessary. Click the "Direct Message" icon.Feb 24, 2024 · Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off. We can absolutely understand wanting to get the voice guidance, also known as the Audio description turned off! It sounds like you're well on the path to resolution if you'd already attempted to replace the cable box and remote! That is great! One thing we do want to make sure to ask about, is the specific settings on the television itself.Dec 22, 2015 ... to your TV. If have a Comcast remote and and it doesn't work with your cable box. Or yours just stopped changing channels. Try these steps ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Jul 23, 2022 · 24.6K Messages. when you press a cable set top box related button (xfinity, exit, up/dow, etc) what color (s) does the LED flash on your remote control? do you have more than one xfinity set top box in your home (swapped remotes?). I am not a …Oct 8, 2020 · 4 years ago. @TiminDE wrote: I've had Xfinity for a year. Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour. As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV. I normally use the Xfinity remote, which I assume turns on/off ... The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.First, turn it off. Unplug the power cord from the wall and wait for at least 5 minutes. Plug the cord back in and turn the box on. To reset the TV: Turn off the TV. Unplug the cord from the wall. Wait for another 5 minutes before turning it back on again. You can do both of these sets of steps at the same time.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ...Overview. If your TV box won't turn on, you can troubleshoot the issue using the steps and tips found below. The most common causes are wall outlets, power bars, remote control …We would like to show you a description here but the site won’t allow us.Restart your TV box. Sometimes all it takes to correct this issue is restarting your TV box. Power off your TV Box. Remove the power cable from the back of the unit. Unplug the power cable from the wall outlet or power bar. Wait 30 seconds, then reconnect the power cable. Power on your TV box to see if it works.I recently subscribed to Xfinity TV service and got a RNG150N box. I have verified that the co-ax cable is correct (lots of attic tracing today), and when I plug the co-ax directly into my TV I can see cable TV that way. I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the ...May 18, 2019 ... These steps will work not only for cable boxes, but for other devices as well. For example: Playstation or XBOX.User Guide - XfinityFix Xfinity Cable Box Not Working with remote. Restarting the device is one of the most sorted out methods to fix the issue of the Xfinity Cable Box not working. In most cases, it acts as the most efficient and easy way to solve the issue. It also refreshes the system while conserving all your formerly stored data.To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On." How much energy can be saved with Power Saver?A: The device you are paired with may not be powered on or you might be out of communication range. Make sure the device is powered on and move closer to the device. If this does not work, try re-pairing your remote by following the instructions in “Installing your digital set-top box or DTA out of sight.”user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).Reboot the cable box by unplugging it from the wall outlet. Wait about 20 seconds, then plug it back in. This should cause an automatic reboot which will usually fix most problems, including a frozen picture and features which no longer work. If a reboot doesn't do the trick, phone your cable company. Sometimes their remote rebooting is required.Nov 21, 2020 · My DVR is 37% full and should have plenty of space. I've tried going in and removing future scheduled shows temporarily to see if its because the DVR is anticipating being full, but this made no difference. However, I was able to re-add these particular shows. Multiple times I've done a Restart/System Refresh/actually unplugging the DVR.Jan 8, 2022 · The installers came and ran the coax for the internet, and when the time came for them to install the cable box, we said we didn't want it so the techs took the TV box with them. At the new location we have an antenna and some streaming services so we didn't feel the need to have a piece of equipment that we would need to return looming over us ...X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!Image: Xfinity 3. Xfinity Flex is not turning on. One of the most common reasons why Xfinity Flex is not turning on is because you may be using an incorrect input. The problem could also be your remote or a faulty HDMI cable or power cord. You can troubleshoot this problem as follows: Check to determine you are on the correct HDMI input.Dec 8, 2019 ... If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to ...Restart your TV box. Sometimes all it takes to correct this issue is restarting your TV box. Power off your TV Box. Remove the power cable from the back of the unit. Unplug the power cable from the wall outlet or power bar. Wait 30 seconds, then reconnect the power cable. Power on your TV box to see if it works.Dec 15, 2020 · Gold Problem Solver. •. 2.2K Messages. 3 years ago. @Big-J wrote: I have my Samsung soundbar connected to the optical port on my X1 cable box so I can listen to music without the TV being on. Strangely, my soundbar comes on by itself at about 4 AM in the morning. Why is this happening and how can I correct it?Cable box and remote turn off power. Within last 2 days my xfinity remote does not turn on cable or tv. Have re paired remote with tv and still issue. Only solution is to turn off power strip and restart. Remote works but have to leave tv on or start process over again. Question.Power Saver and X1 TV Box The TV and TV Box can sometimes get out of sync, with one turning on while the other is turning off. If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV, and audio device (if programmed). For Power Saver FAQs and information on how to set up Power …Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.To access settings, press the Xfinity button on your remote and arrow over to the gear icon. In Device Settings, there are a few items to consider. In Video Display, you may need to tweak two ...No sound on some channels · For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. · For TV .....If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Learn what to do if your Xfinity Remote's All Power button doesn't turn your TV Box on or off.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.My xfinity remote will not change volume or power t.v on or off, please help! Remote not operating volume or power on/off, only changes channels. I have rebooted both t.v and cable box and have reprogrammed remote but none of the codes work, please help!Jan 17, 2023 · Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...DTA box not working. Our DTA box stopped working yesterday - no light on the front (I believe it used to have a green light), no signal being received by the tv. I've checked, tightened and replaced all the cables. The support chat bot just keeps trying to restart it and telling me everything is fine, and gives me no other options.X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.Turning on Comcast Labs features · Cable signal strength · Skip Intro on select DVR recordings · Power Saver Mode (only appears on Xi X1 TV Boxes) · New...
Nov 15, 2022 · Here are some troubleshooting tips to try to fix the “No Signal” message: Check the cable connections: Ensure that the cable connecting the cable box to the TV is securely plugged into both ends. If possible, try using a different cable. Check the TV’s input selection: Make sure that the TV is set to the correct input for the cable box.. San francisco vallejo ferry times
My cable box won't turn on. ... What is the box model number? Do you know if it is an X1 box or a legacy box? Some legacy boxes "play dead" if they are not …user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6). A Comcast Motorola cable box receives and unscrambles the programming signals from cable television service. While the unit is designed for trouble-free service, the box may occasionally lock up or freeze and stop working normally. Resetting the box will usually correct the jam so programs can be enjoyed on your TV. Aug 14, 2022 · Rustyben. use the voice command 'about' and reply with the model number shown by the text "STB version". generally wired or wifi will have same quality as it is all digital. You didn't mention if you have a 4k TV attached. the model number would reveal if the wireless box has 4k capability.During this time, it’s important not to unplug the box or press any additional buttons as this could interrupt the reset process. Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section.Mar 30, 2022 · If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote.Feb 24, 2024 · Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off. Mar 3, 2020 · what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?Dec 15, 2020 · Gold Problem Solver. •. 2.2K Messages. 3 years ago. @Big-J wrote: I have my Samsung soundbar connected to the optical port on my X1 cable box so I can listen to music without the TV being on. Strangely, my soundbar comes on by itself at about 4 AM in the morning. Why is this happening and how can I correct it?Nov 5, 2022 · I got 3rd generation fire cube to use with Xfinity cable box because I thought I could change channels on cable box because of “built in Xfinity alexa “ compatibility. After setup I am able to switch from fire tv to cable by saying “go to cable”. But when I try to change cable channels by saying ex. “go to cnn” or “ go to cnn on ...Jan 17, 2023 · Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. X1 TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.CCJennifer. Hello @user_e03156! Thank you for reaching out on our community forum. I hate to hear that your cable box is flashing in the middle of the night. Our cable boxes do update and reboot nightly, however, it wouldn't cause your tv to turn on. This link has more details and how to change the time of the update.It sounds like the box needs to be replaced. You can take the box to your nearest Xfinity Store with the power cable and they will get you a new one at no cost. We can also ship a box out to you depending on what is easier for you.Apr 1, 2022 · On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ... You can use the TV button to turn the set-top box on or off after following the provided steps: On the remote control, press the INPUT button and then select your STB. Press the TV or 123 button, then select Power. To control your STB, make sure to point the remote control directly toward the Cable or Satellite box.CCKorie. There are two modes for your TV Box when there has been no activity for four hours. Power Saver Mode, which conserves your power, and Nap Mode, which does not save power. Your TV Box will automatically go into Nap Mode after four hours of inactivity if you do not have Power Saver on.A Comcast Motorola cable box receives and unscrambles the programming signals from cable television service. While the unit is designed for trouble-free service, the box may occasionally lock up or freeze and stop working normally. Resetting the box will usually correct the jam so programs can be enjoyed on your TV.Aug 4, 2019 · This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). The below are links to individual license information for Comcast's TV Box models. Pace TV Boxes; Samsung TV Boxes; Arris TV Boxes; Additional, updated open-source license information for certain TV Box models; Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your ....